Never Lose Sight of the Customer
Does it annoy you when sales people get your name or details wrong or call out of the blue with a completely inappropriate offer or service you would never even consider buying?
On the other hand, when you’re treated as an individual and approached with the right service just when you need it, that sales call can feel more like a valued service.
The difference is customer insight.
Portal uses sophisticated technology to give you a new level of insight which allows you to do:
- Anticipate decisions before customers articulate them, such as when they about to leave
- Track the performance of all marketing activity
- Get ‘at a glance’ data on the current and potential value of any customer
- Provide an outstanding experience so customers come back, and bring their friends with them
To learn about more powerful customer experience solutions sign up for free resources on the left hand side of this page or get in touch with us today.